Call Centre / CustomerService · Permanent
Customer Service Agent - Work From Home
One Agency · Washington, United States
- Location: Washington, United States
- Employment: Permanent
Job description
We're seeking motivated, friendly individuals to help families understand their life insurance and supplemental benefit options. This remote opportunity is ideal for someone who enjoys working with people, is eager to learn, and wants to develop their customer service and sales skills. Responsibilities Connect with clients through phone calls and virtual meetings. Explain available coverage, costs, and application requirements. Understand clients' needs and recommend suitable options. Assist with applications and answer questions. Maintain accurate records and follow up consistently. Participate in team meetings and ongoing training. Work toward sales and service goals. Qualifications Strong communication skills and a professional attitude. Ability to stay organized and work independently. Reliable internet access and a quiet workspace. Comfortable using video calls and online tools. Willingness to obtain the required insurance licence. Customer service or sales experience is helpful but not required.